How to make a Relay call.

Relay South Dakota makes it possible for deaf, hard-of-hearing or speech disabled people to comunicate via telephone. The service is available 24/7/365 with no restrictions on the length or number of calls placed. All calls are strictly confidential and no records of conversations are ever maintained.

  1. Dial 7-1-1 from anywhere inside South Dakota, or dial toll-free (800) 877-1113 from anywhere outside the state.
  2. Ask the communication assistant to dial the area code and telephone number you are calling.
  3. The communication assistant will type the spoken words to the TTY user and voice the typed words back to the standard phone you are calling.
  4. Speak slowly and directly to the person you are calling, not to the relay operator.
  5. Remember to say "go ahead" (typed "GA" on the TTY) each time you finish your part of the conversation to let the other person know to respond.